Terms of service

Terms of Service

Last updated: November 10, 2026

These Terms of Service apply when you use the Squishpaws website or buy from us. By using our site or placing an order, you agree to them. Our Privacy Policy, Shipping Policy and Refund Policy are part of these terms.

Use of our website By using this site, you confirm that you are at least the age of majority where you live, or that you have permission from a parent or guardian. You agree not to misuse the site or use it for any unlawful purpose.

Accounts: If you create an account, keep your login details private. You're responsible for activity on your account.

Products All products are subject to availability. We may change or stop selling any product at any time. We do our best to show our slippers accurately, but colors can look different on your screen. Please check the size chart on each product page before you order.

Orders and payments By placing an order, you confirm that you are authorized to use the payment method and that your information is accurate and complete. We may refuse or cancel an order, with a full refund, in cases such as suspected fraud, a pricing error, or if we're unable to deliver it.

Pricing may change without notice. The price you pay is the one shown at checkout. Shipping costs are shown at checkout before you pay.

Shipping Delivery times are estimates and are not guaranteed. See our Shipping Policy for details.

Cancellations, returns and refunds Cancellations, returns, exchanges and refunds are covered by our Refund Policy.

Intellectual property All content on this website, including the Squishpaws name, logo, images and text, belongs to Squishpaws or its licensors and may not be used or reproduced without permission.

Limitation of liability To the extent permitted by law, Squishpaws isn't liable for indirect, incidental or consequential damages arising from the use of our website or products. Our total liability for any order is limited to the amount you paid for it.

Indemnification You agree to hold Squishpaws harmless from claims arising from your misuse of our website or your violation of these terms.

Governing law These terms are governed by the laws of Canada. If you live elsewhere, you keep any protections your local consumer laws give you.

Changes to these terms We may update these terms from time to time. Changes apply from the date they are posted; the terms in place when you place an order apply to that order.

Contact Questions about these terms? Email support@squishpaws.com.