Shipping policy

Where we ship: United States and Canada.
Delivery time: Delivery takes 6–10 business days. Delivery times are estimates. Carrier delays and busy holiday periods can add time.
Shipping cost: 2 pairs or more ship free. The shipping cost is shown at checkout before you pay.
Tracking: When your order ships, you’ll get an email with your tracking number. Tracking updates can take a few days to appear.
Customs and import fees: Any duties or import fees that apply are shown at checkout where possible.
Late or missing orders: If your order hasn’t arrived within 30 days of the date you ordered, email us and we’ll send it again or refund you, whichever you prefer. See our refund policy for damaged or wrong items.
Wrong address: Please check your shipping address at checkout. We’re not responsible for orders delivered to an incorrect address entered at checkout. If you notice a mistake, email us right away: we can change the address until your order ships.
Questions? Email us at support@squishpaws.com. We reply within 24 hours.